Terms of Service

Last Updated: March 2026

Overview

These Terms of Service ("Terms") govern your use of the Voxel Phase website (voxelphase.com) and our SEO services. By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Voxel Phase for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to decompile or reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server
  • Attempt to gain unauthorized access to restricted portions or features of the website

2. Service Engagement

When you engage Voxel Phase for SEO services:

  • You provide accurate information about your business and contact details
  • You authorize us to access and analyze your website and online presence
  • You agree to implement recommended changes within agreed timelines
  • You understand results are not guaranteed and depend on market conditions
  • Service agreements will specify scope, deliverables, timeline, and pricing

3. Performance Guarantees

Our 300% citation increase guarantee applies specifically to AI Search Ranking services within 90 days. If results are not achieved, we will extend the engagement at no additional cost. Other services operate on a results-focused model but do not include guaranteed metrics.

4. Limitation of Liability

The materials on Voxel Phase's website are provided on an 'as is' basis. Voxel Phase makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

5. Accuracy of Materials

The materials appearing on Voxel Phase's website could include technical, typographical, or photographic errors. Voxel Phase does not warrant that any of the materials on its website are accurate, complete, or current. Voxel Phase may make changes to the materials contained on its website at any time without notice.

6. Limitation of Liability

In no event shall Voxel Phase or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Voxel Phase's website, even if Voxel Phase or a Voxel Phase authorized representative has been notified orally or in writing of the possibility of such damage.

7. Accuracy of Information Provided

You are responsible for maintaining the confidentiality of any account credentials and are responsible for all activities that occur under your account. You agree to notify Voxel Phase immediately of any unauthorized uses of your account.

8. Termination

Either party may terminate a service agreement with written notice as specified in the contract. Upon termination, we will transition ownership of optimization work and provide final reporting.

9. Intellectual Property

All materials on Voxel Phase's website, including text, graphics, logos, images, and software, are the property of Voxel Phase or its content suppliers and are protected by international copyright laws. Work product created during our engagement becomes the property of the client upon final payment.

10. HIPAA and Healthcare Compliance

While we specialize in healthcare marketing, we do not collect or process Protected Health Information (PHI) and are not a HIPAA-covered entity. You are responsible for ensuring your own HIPAA compliance in sharing business-level information.

11. Modifications to Terms

Voxel Phase may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of California, and you irrevocably submit to the exclusive jurisdiction of the courts located in that location.

13. Contact Information

If you have questions about these Terms of Service, please contact us at:

  • Email: jeroen@voxelphase.com
  • Phone: +1 (650)307-7105
  • Address: Bay Area, California