Privacy Policy

Last Updated: March 2026

Overview

Voxel Phase ("Company," "we," "us," or "our") operates the voxelphase.com website and provides AI-powered SEO services for healthcare businesses. This Privacy Policy explains our data practices and your rights regarding information collection, use, and protection.

1. Information We Collect

We collect information you provide directly to us:

  • Contact forms: name, email, phone, clinic name, specialty, message
  • Account information: business details, contact persons, payment information
  • Service requests: project scope, timelines, preferences, and performance data
  • Communications: emails, messages, support inquiries, and feedback

We automatically collect certain information when you visit our website:

  • Log data: IP address, browser type, pages visited, time spent, referrer
  • Cookies and tracking: preferences, session data, analytics
  • Device information: type, operating system, unique identifiers

2. HIPAA Compliance

Voxel Phase operates under strict HIPAA compliance protocols for healthcare clients. We do not collect, process, or store Protected Health Information (PHI). Our services focus on business-level optimization and do not involve patient data.

3. How We Use Your Information

We use collected information to:

  • Provide and improve our SEO services
  • Respond to inquiries and support requests
  • Send service updates, newsletters, and promotional communications
  • Analyze website usage and improve user experience
  • Prevent fraud and ensure security
  • Comply with legal obligations

4. Data Sharing

We do not sell or rent your personal information. We may share information with:

  • Service providers: email delivery (Resend), analytics (Google Analytics)
  • Legal requests: when required by law or regulation
  • Business transfers: in case of merger, acquisition, or bankruptcy

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no security system is completely foolproof. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information
  • Opt-out of marketing communications
  • Request data portability

7. Cookies and Tracking

Our website uses cookies to enhance your experience. You can control cookie settings through your browser. We also use Google Analytics for traffic analysis.

8. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

  • Email: jeroen@voxelphase.com
  • Phone: +1 (650)307-7105
  • Address: Bay Area, California

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective when posted. Your continued use of our website constitutes acceptance of the updated policy.